You have some event questions,

We have answers:

Can I book only balloon decor or rentals?

Yes. You can begin with a focused service or request a more complete planning and design experience. Your proposal will define exactly what Everstead is providing.

Do you offer setup and teardown?

Yes. Setup and teardown options are defined in your proposal based on the venue, timeline, rentals and installation requirements.

Do you work throughout Dallas–Fort Worth?

Everstead serves celebrations throughout the Dallas-Fort Worth Metroplex. Travel, delivery and access requirements or expenses are confirmed before your proposal is finalized. Travel expenses are based on distance and your event scope

What are your rental policies?

View Our Policies here:

Earlier is always helpful, especially for custom builds, and fabrication or popular dates and seasons especially if the event is at a venue., Smaller celebrations may be accommodated with shorter notice based on availability but no guarentee.

Our Booking Recommendations;

  • Large Events : 3-6 months in advance

  • Small Gatherings: 4-6 weeks before date is reserved

  • Corporate Events: 2-3 months minimum

Factors To Consider:

  • Event Size:

    • Intimate Events = Under 20 guests

    • Small Events = 20-50 Guests

    • Medium/Standard Events = 50-150 Guests

    • Large Events = Generally 150+ guests

  • Peak Seasons:

    • Spring, Fall, and major holiday dates or weekends book up quicker than normal

How far in advance should I book?

What happens if my event is cancelled, or gets postponed, do I get a refund?

We understand plans change and are always willing to accommodate when we can. All deposits are non-refundable because these secure dates and cover initial design work.

If You Need to Cancel or Want to Reschedule:

  • We can always offer to transfer your date to a future date at no cost

  • 30 Days or more before your event, any extra payments made past the deposit or a one time date transfer at no cost.

  • 14-29 Days before 50% refund of the remaining balance or transfer credit minus any custom supplies already order or fabrications made

  • Less than 14 days before no refund of the balance paid as materials are ordered, cut, and labor is scheduled

  • Non-Refundable: Any custom fabricated or personalized backdrops,. props bought specifically for the theme cannot be refunded once purchased

How do you determine pricing?

Every Everstead Events celebration is a little different, so pricing is based on the specific design, scope, and resources required to bring your event to life. Your quote may take into consideration factors.

For Example: A custom three-color balloon installation featuring a styled backdrop, personalized signage, decorative cutouts, and floral arrangements may require multiple balloon sizes, specialty balloons, custom-painted backdrop pieces, vinyl personalization, fabricated décor, dozens or even hundreds of floral stems, preparation materials, transportation equipment, and several hours—or days—of preparation before we ever arrive at your event.

Your investment reflects more than the décor you see on event day. It also includes the planning, sourcing, designing, preparation, transportation, installation, and attention to detail required to create a finished setup that feels intentional and unique to your celebration.

Because every event is customized, final pricing is provided after we learn more about your vision, venue, date, and desired services.

For more straightforward pricing check out our event packages

How do your event packages work?

Our packages are designed to make planning easier by grouping some of our most requested décor, rentals, and services into thoughtfully curated starting points.

Each package includes a defined collection of services or décor elements and is priced based on the standard design, materials, labor, setup, and resources needed to complete that package.

While packages provide a helpful starting price, your final investment may vary depending on the details of your celebration.

Can I customize an event package?

Absolutely. Our packages are meant to simplify the planning process—not limit your vision.

You can begin with the package that most closely fits your event and add, upgrade, or customize elements to make the celebration feel more personal to you. Depending on the request, additional décor, rentals, personalization, florals, balloon installations, signage, or services can be added to your package.

Are package prices final?

The price displayed for a package represents the starting investment for the standard package shown. Once we learn more about your event date, venue, location, design preferences, and requested customizations, we'll provide a personalized proposal with your final pricing but our pricing is typically acurate.

Our goal is to give you a clear starting point while still giving you the flexibility to create a celebration that feels uniquely yours.

Can I remove items from a package for a lower price?

Our packages are intentionally bundled and priced based on the collection of services included. Removing an individual element may not always result in a direct price reduction because preparation, design, delivery, installation, and labor are calculated across the entire package.

If one of our existing packages doesn't quite fit what you need, we're happy to create a custom proposal based on your event and priorities.

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